Terms & Conditions
Effective Date: 05 Feb 2024
Welcome to Ladakh Mountain Tour & Travels. By accessing or using our website
https://ladakhmountaintours.com/,
you agree to comply with and be bound by the following Terms & Conditions.
1. Company Information
Ladakh Mountain Tour & Travels
P. Namgyal Road, Sheynam, Leh, Ladakh 194101
Email: [email protected]
2. Use of Website
By using this website, you agree:
- To provide accurate and complete information when filling enquiry or booking forms.
- Not to misuse the website for unlawful or fraudulent purposes.
- Not to attempt unauthorized access to our systems or data.
- To use the website only for legitimate travel enquiries and bookings.
3. Tour Bookings & Payments
- All bookings are subject to availability.
- Prices are subject to change without prior notice until booking confirmation.
- A booking is confirmed only after receipt of advance payment.
- Full payment must be completed before the start of the tour.
- Payments are processed through secure third-party payment gateways.
4. Cancellation & Refund Policy
- Cancellation charges may apply depending on the time of cancellation.
- Refund timelines depend on banking and payment gateway processing.
- No refunds for no-shows, unused services, or last-minute cancellations.
- Weather, road closures, government restrictions, or natural calamities are beyond our control.
5. Travel Risks & Responsibility
Ladakh is a high-altitude region. Travelers are responsible for their own health and fitness.
We are not liable for:
- Altitude sickness or medical conditions.
- Flight delays or cancellations.
- Road blockages due to weather conditions.
- Loss of personal belongings.
6. Advertising & Marketing Transparency
We run advertising campaigns through platforms such as Google Ads and Meta (Facebook & Instagram).
By submitting your information through our forms:
- You consent to being contacted via call, WhatsApp, SMS, or email.
- You agree that your information may be used for marketing and promotional purposes.
- You can opt out of marketing communications at any time.
7. Intellectual Property
All content on this website including text, images, logos, branding, and tour itineraries
is the property of Ladakh Mountain Tour & Travels and may not be copied or reproduced without permission.
8. Limitation of Liability
We act as a tour operator and coordinator between clients and service providers (hotels, transporters, activity providers).
We are not liable for acts, errors, omissions, representations, or negligence of third-party suppliers.
9. Privacy Policy
Your use of this website is also governed by our Privacy Policy.
We are committed to protecting your personal data in accordance with applicable laws and advertising platform policies.
10. Force Majeure
We shall not be held responsible for any delay or failure to perform due to circumstances beyond our reasonable control,
including but not limited to natural disasters, strikes, war, government restrictions, pandemics, or road closures.
11. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Leh, Ladakh.
12. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised effective date.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Ladakh Mountain Tour & Travels
Email: [email protected]